Privacy Policy
Effective Date: 12 October 2024
At Meaningful Path Therapy, your privacy is a top priority. This policy outlines how we collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR). By using our services, you consent to the data practices described in this policy.
1. Information We Collect
We collect the following types of personal data from clients and website visitors:
Personal Information: Name, email address, phone number, and any information provided when you contact us, book appointments, or subscribe to updates.
Payment Information: Data necessary for processing payments, such as card details or billing information (processed through secure third-party services).
Therapy-Related Data: Information shared during therapy sessions, which may include sensitive personal data related to your health and well-being.
Website Usage Data: Information about how you interact with our website, such as IP address, browser type, and cookies (used for website functionality and analytics).
2. How We Collect Information
We collect your personal data through:
Direct Communication: Via contact forms, email, and when booking therapy sessions.
Third-Party Services: Through integrated systems such as Acuity (for booking) and Stripe or PayPal (for payments).
Cookies: We use cookies to improve website functionality and gather usage analytics. You can control or disable cookies through your browser settings.
3. How We Use Your Information
We use your personal data for the following purposes:
To provide therapy services tailored to your needs.
To manage bookings, process payments, and issue invoices.
To communicate with you regarding appointments, service updates, or therapy-related matters.
To ensure compliance with legal and regulatory requirements.
To improve our website and services through analytics and feedback.
4. How We Protect Your Data
We are committed to safeguarding your personal data. We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encrypted storage of sensitive information.
Secure payment processing through third-party providers (e.g., Stripe, PayPal).
Access to personal data is limited to authorized personnel only.
5. Sharing Your Information
We will never sell or share your personal data for marketing purposes. However, we may share your data with trusted third-party providers, including:
Payment Processors: To securely process payments (e.g., Stripe, PayPal).
Booking Platforms: To manage appointments (e.g., Acuity Scheduling).
Legal Authorities: If required by law or to protect our legal rights.
Each third-party provider has its own privacy policy. We encourage you to review their policies:
6. Use of Google Analytics
We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us analyse how visitors use our website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
We use this information to:
Understand how visitors interact with our website.
Improve the user experience by optimising the website's performance and content.
Google Analytics Cookies:
Type: Analytical/performance cookies.
Purpose: These cookies collect data in an anonymised form, including the number of visitors, how visitors arrive at the website, and which pages they view.
Google may also transfer this information to third parties if required by law or if those third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
You can opt out of Google Analytics tracking by using Google’s opt-out tool.
For more details, please visit Google’s Privacy Policy.
7. Cookies Policy
What Are Cookies?
Cookies are small text files placed on your device (computer or mobile) when you visit a website. They help us enhance your experience by remembering your preferences and improving website functionality.
How We Use Cookies
We use the following types of cookies on our website:
Essential Cookies: These cookies are necessary for the website to function properly. Without these, the website may not work correctly.
Analytical/Performance Cookies: These cookies allow us to recognise and count the number of visitors and see how visitors navigate the site. This helps us improve how our website works (e.g., ensuring users find what they are looking for easily).
Functional Cookies: These cookies allow the website to remember your choices (such as your language or region) and provide more personal features.
Third-Party Cookies
We may also use third-party services that set cookies on your device, such as:
Google Analytics: Used to collect data on how visitors use our website, helping us improve the user experience. Learn more about Google Analytics cookies.
Managing Your Cookie Preferences
You can control or delete cookies through your browser settings. You can also choose to be notified when cookies are being used, and decide whether to accept them. Please note that disabling cookies may affect the functionality of our website.
For more information on how to manage cookies, visit: www.allaboutcookies.org.
Consent for Cookies
By using our website, you consent to the use of cookies as described in this policy. You will be prompted to provide explicit consent when visiting our website, and you can adjust your preferences at any time.
8. Your Rights Under GDPR
As a user or client, you have the following rights under GDPR:
Access: You can request access to the personal data we hold about you.
Correction: You can ask us to correct or update inaccurate personal information.
Deletion: You can request that we delete your personal data, subject to any legal obligations we may have.
Restriction: You can request the restriction of the processing of your data.
Portability: You have the right to receive your personal data in a structured, machine-readable format.
To exercise any of these rights, please contact us at meaningfulpaththerapy@gmail.com.
9. Data Retention
We retain your therapy-related data for a period of 7 years after your last session. This allows us to provide continuity if you return for further treatment and ensures compliance with legal and regulatory requirements. After this period, your data will be securely deleted.
You have the right to request that your data be deleted sooner if it is no longer necessary for the purposes for which it was collected, subject to any legal obligations we may have.
10. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at meaningfulpaththerapy@gmail.com.